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We have had a mortgage through Provident for quite a while now- we have NEVER made a late payment. A few years ago my husband lost his job- we called they would not help us- we still never missed a payment.

The HARP program came along I called they said they were not participating. Now that we have requested the payoff letter they are calling, and e-mailing trying to get us to stay. When we told them we were happy to be leaving and all their sudden offers were not worth us staying they hung up on us.

This company is a mortgage service company- they actually make more money if they can foreclose on your house than if you stay with them so they are not interested in helping anyone.

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