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Summary of Provident Funding Customer Service Calls

11 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
05:52 AVG CALL DURATION
20% ISSUES RESOLVED

Customers Contact Provident Funding to Ask about:

Payments and Charges:

  • “Mortgage payment”
  • “Make a payment”
  • “Makea payment”

Other:

  • “Mortgage refi”
  • “Unable to login”

About Provident Funding

Top 5 Likes about Provident Funding

If i had the chance to

Top 5 Dislikes about Provident Funding

Treated horribly, Lack of customer service, If i had the chance to, Did nothing to proactively resolve the issue, Did not follow through

Summary

Provident Funding was established in 1992 to help companies to deal with financial difficulties. It is an industry leader in direct lending and largest USA private mortgage company. Provident Funding provides the following loan programs: super conforming, fixed rate loans, conforming, interest only loans and adjustable rate mortgages. The company offers three various rate lock period options for the purchasing credit: 30, 45 or 60 days, while refinance credits can be blocked either in 45 or in the 60-day period of the rate lock period. Provident Funding has nearly 60 offices nationwide. Provident Funding can pay for some or all additional expenditures in exchange of a higher interest rate choice.

Provident Funding reviews and complaints

Provident Funding is ranked 123 out of 1087 in Loans and Mortgages category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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