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I have a mortgage with Provident Funding. I got a letter the other day from my insurance company stating my homeowners insurance had not been paid by my escrow account with Provident and that I needed to make a payment or my insurance would be cancelled. I paid the...
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#581391
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I've taken out a mortgage to finance a new home, and Provident's unprofessional conduct almost left me on the street. Even though I was way-above prime as a borrower, they tore apart my finances as if I was a convicted criminal. They conducted this very slowly, in a...
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2.8
#565163
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Provident Funding has been my mortgage company since 2012. I have never, ever had a good interaction with this highly unprofessional and arrogant firm. Today was no exception. They completely bungled updating the home insurance information on our home and seem...
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Anonymous
Anonymous

This is the worst mortage company do not get a mortage with them they are heartless if you fall behind and ask for help don't plan on any with them the would rather kick you i...

1.0
I didn't like
  • Anything about them
#558846
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When I called about the bad letter I received, they didn't even try to help. Even though I had a letter from them telling me it was ok they would work with me, this letter told me I was no longer eligible ? Even customer service was confused about the meaning of...
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3.0
I didn't like
  • Confusion
#554526
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I`m a disable person who`s only income is through social security disability. Provident Funding discriminates against any disable applicant who all monthly income derives from any government assistance. Even though I never had a late payment in the 5 years since the...
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#553155
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We have had a mortgage through Provident for quite a while now- we have NEVER made a late payment. A few years ago my husband lost his job- we called they would not help us- we still never missed a payment. The HARP program came along I called they said they were not...
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#516396
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My husband and I both have great credit (750+) and had our mortgate through Provident for 7 years before deciding to refinance. We wanted to go from a 30 year to a 15 year loan at half the rate we were currently at. No problem they told us, got all the paper work to...
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#503573
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Their inability to send either a monthly reminder via mail or email is inexcusable. I have many bills, many properties with different companies and many personal items(3 kids) to deal with on a monthly basis. Their unbending tactic of denying any source of reminder...
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#498860
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Provident Funding is the worst company ever for customer service... I had one late payment in a 10 year plus history with them and they would not waive a one time charge, when we had an illness in the family and the mortgage was not paid until two days after the due...
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#496286
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Since we were leaving for a month for a European trip, I mailed in May's payment early with a note saying this is May's payment but I mailed it on 27th April with May 1st on the check for a May payment so we would pay on time. hey received it at 4pm on April 28th but...
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#489596
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