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1.2 Based on 12 reviews
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I am still in the underwriting process with this company though a undisclosed broker, its been 40 days since I've started this process, still the loan hasn't cleared conditions. In all the years that I have gone through the loan process, none have me prepared for the grief, delays, requests for the same information over and over again. Loan officer, underwriters take days to clear conditions. I am risk of losing my dream home, not because I am... Read more

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I also have provident funding it was recommended to me because of my high credit score.... This company is terrible. I have owned several homes and have had several mortgage companies in which i could make bi weekly payments which woukd pay off my loan quicker. They refused to offer me this. Last week i had hail damage to my roof and they are charging me 40.00 to have someone come out to look at the roof to see if i did it. This is... Read more

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Late on payments due to loss of wage's Provident would not help said they don't do loan modifications and would not refinance because i was behind on payments.They did offer me a short sale or foreclose (so nice of them).I am now in bankruptcy .I hope you choose another bank for your mortage these are greedy people and do NOT care about there customers.I only hope there is such thing as karma and there ceo making six figures has the same... Read more

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My mortgage was sold to Provident Funding. I had automated payment set up and working fine with my previous mortgage-holder, but when setting things up at Provident, I fat-fingered my bank account. I thought I had things fixed, but their site is very confusing and I updated the wrong area. So I’ve now got $75 in fees racked up, and after multiple conversations and emails, Provident could care less. Customer service? NOT! They will not refund any... Read more

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Provident is THE most difficult lender I've ever worked with. IF rates change they pile on conditions, won't clear conditions and run the time for the locked rate out so the client receives a higher rate. AFTER all the work IF you do close and you're the broker you could wait up to 2 WEEKS or LONGER to get paid. Provident uses the same tactics not to pay the brokers as they do to strip the client of the locked rate! TELL your client, IF you... Read more

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Please dont get involve their bad news these people are trying to used my debit card and opening another checking account which i wassnt aware of call the bank and also put a block on my debit card

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These ***holes prey on the elderly people. I was "approved" for a loan for $5000.00 but before I could recieve it I needed to verify my bank account. They deposited $403.00 to test my account, then needed to withdrawl $400 & load it onto a prepaid card & then my funds would be deposited within 15 minutes. Then someone showed up at my bank with all my information pretending to be me now once I told them I was getting the police involved,... Read more

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they were going to give me a loan of 2000 dollars and deposited funds into my account but never did, when my bank found they deposited 700 dollars the sent off a fraud alert, they deposited money they took from someone elses account and now my account is frozen under investigation. they don't don't even speak english well enough to understand them. rude and sarcastices pieces of foreign ***. I kept calling back and they would answer and *** me. ... Read more

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My mortgage was given over to this company. Ever since they had control of my mortgage the come up with a reason to change my payment due. I send that amount in and they refuse it because the changed the amount by a few dollars for unknown reasons then charge a late fee. The are crooked and thrives. Trying to refi to get rid of them!!!

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I have been told for four days now that i was approved for my loan and everyday they tell my money will be in my account and i have yet to recieve my loan i dont understand why they are not submitting my money every time i call they say it will be there in a hour then they say two hours then they say at midnight then i have to go thru it again the next day

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