• Aug 07, 2013
  • Loans and Mortgages
  • Loan
  • 79
  • REVIEW RATING 4/5

I just closed my loan 08/05 on a purchase and I can't think of any easier process in my life. In addition to the smooth process, I also secured an interest rate .75% better than any other lender could quote me. I will save and estimated $3000 this year alone. I anticipate substantial savings over the life of the loan but would be difficult to tally without a comparitive amortization schedule... Read more

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  • Jul 15, 2013
  • Loans and Mortgages
  • Mortgage Insurance Increase
  • 51
  • REVIEW RATING 4/5

Insurance increase resulted in a $5.00 increase in Mo payment for Mortgage. No notice from Provident re: increase. Submitted payment- on time as always- at 1st of month. 10 days later the entire amount was rejected..and they allowed only one day to resubmit the new entire amount- or suffer late fees and a penalty on the entire principle and interest which was easily covered in the original... Read more

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  • Jul 08, 2013
  • Loans and Mortgages
  • Mortgage And Banking
  • 1
  • 1
  • 58
  • REVIEW RATING 2/5

My loan was sold to them. I did not choose them but, no one should ever choose them. While friendly they would not reverse $32.50 in fees for a simple mistake of transposing two numbers. Because you "have" to sign up for their automatic payment or be forced to pay $7.50 every single month. Not much else to say but for some reason you need to put in extra words well OK. Never been so mad at a... Read more

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  • Jul 01, 2013
  • Loans and Mortgages
  • Los Angeles, California
  • Mortgage
  • 3
  • 3
  • 142
  • REVIEW RATING 4/5

There needs to be a State/Federal review of the unfair dealings of Provident, they had block the opportunity for me and I am sure 100s of other people from refinancing, we have try several lenders they all said Provident did something to our loan (without our approval) that forces us to stay with them. We cannot use the HARP program with the value of the house $100,000 under water and existing... Read more

Was this review helpful? 1 5

  • Jun 28, 2013
  • Loans and Mortgages
  • Homeowners Insurace
  • 69
  • REVIEW RATING 2/5

They collect Escrow all year and when it comes time to pay Homeowners Insurance they lose payment information! Second year same scam. Insurance cancelled last year for a month even when said information was provided by fax and phone. They are an Evil Company! They lie and steal! They have also lost on time payments by check to attempt to Foreclose on properties without notifications that are sent... Read more

Was this review helpful? 0 3

  • Jun 24, 2013
  • Loans and Mortgages
  • Stockton, California
  • Home Mortgage Refinance
  • 2
  • 2
  • 89
  • REVIEW RATING 4/5

My mortgage was sold to Provident Funding back in 2005. Now, I want to take advantage of the HARP program since I am underwater on my loan but in good standing. Provident says there is a code "64" on my loan which locks me into refinancing ONLY with them. They offer a competitive rate but want 3.4 points, over $7.000. The other broker I was working with had locked in a good rate with less... Read more

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  • Jun 05, 2013
  • Loans and Mortgages
  • Atlanta, Georgia
  • 10 Year Fixed Loan
  • 61
  • REVIEW RATING 4/5

I applied for Home Refinance loan from this company via ehomeloanadvisors. I have very good credit rating and I supplied them all the papers that was needed very promptly. They said they locked my rate. To my utter surprise, they ehomeloanadvisors contacted me and said the rate lock period is over as Provident Funding could not finish their work in time. As per them, the rate is more now and I... Read more

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  • Jun 02, 2013
  • Finances
  • Provident Funding Refinancing
  • 1
  • 1
  • 91
  • REVIEW RATING 2/5

Unfortunately, I would NEVER recommend Provident to ANYONE I know – EVER. It is unfortunate that you have people like Kyle Carlson working for your company. I have never been more disappointed, dissatisfied, frustrated, confused, angry or bewildered with the interaction with some one that is supposed to “help” me save money, provide information on the process and ensure that I am protected from... Read more

Was this review helpful? 0 4

  • Apr 01, 2013
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Mortgage
  • 74
  • REVIEW RATING 2/5

This company will find any excuse not to credit payments to your mortgage so they can generate late fees. They intentionally manipulate the escrow amounts, post payments to your principal rather than the loan payments and stack up late fees. They also instruct the customer service folks to give different responses and to claim nothing needs to be done so the customer doesn't take action. This... Read more

Was this review helpful? 2 5

  • Mar 14, 2013
  • Loans and Mortgages
  • 67
  • REVIEW RATING 2/5

Tried for six months to get a loan closed with these jokers. Totally unreasonable documentation requests over and over again followed by moths of silence, finally had to give up. They clearly aren't interested in lending money, the only thing I am happy about is that they didn't get to make any money from my loan. Their customer service was horrible and I didn't even get a loan from them. I am... Read more

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