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    • If i had the chance to1

  • Jun 26
  • Loans and Mortgages
  • Discovery Bay, California
  • Loan Agreement
  • 58
  • REVIEW RATING 4/5

they were going to give me a loan of 2000 dollars and deposited funds into my account but never did, when my bank found they deposited 700 dollars the sent off a fraud alert, they deposited money they took from someone elses account and now my account is frozen under investigation. they don't don't even speak english well enough to understand them. rude and sarcastices pieces of foreign ***. I... Read more

Was this review helpful? 1 0

My mortgage was given over to this company. Ever since they had control of my mortgage the come up with a reason to change my payment due. I send that amount in and they refuse it because the changed the amount by a few dollars for unknown reasons then charge a late fee. The are crooked and thrives. Trying to refi to get rid of them!!! Add comment

I have been told for four days now that i was approved for my loan and everyday they tell my money will be in my account and i have yet to recieve my loan i dont understand why they are not submitting my money every time i call they say it will be there in a hour then they say two hours then they say at midnight then i have to go thru it again the next day Add comment

  • Mar 03
  • Loans and Mortgages
  • Vancouver, Washington
  • Loan
  • 149
  • REVIEW RATING 4/5

paid for appraisal $515.00 and $45.00 credit. I did warn the broker that if they change the GFE I will not sign the closing papers, from the beginning. The broker (Tom Lehman)from First National Financing lay along with Provident Funding that increased the settlement charges with $550.00 claiming that Provident Funding just wants to make sure that they have enough funds in escrow account. I had... Read more

Was this review helpful? 1 0

  • Jan 12
  • Loans and Mortgages
  • Mesa, Arizona
  • Escrow Account
  • 155
  • REVIEW RATING 4/5

I have a mortgage with Provident Funding. I got a letter the other day from my insurance company stating my homeowners insurance had not been paid by my escrow account with Provident and that I needed to make a payment or my insurance would be cancelled. I paid the amount from my personal funds to ensure my insurance was not cancelled. Upon notifying Provident of their error, they informed me... Read more

Was this review helpful? 3 0

  • Dec 03, 2014
  • Loans and Mortgages
  • Redmond, Washington
  • Home Mortgage
  • 139
  • REVIEW RATING 4/5

I've taken out a mortgage to finance a new home, and Provident's unprofessional conduct almost left me on the street. Even though I was way-above prime as a borrower, they tore apart my finances as if I was a convicted criminal. They conducted this very slowly, in a way that stretched things to the last possible minute (so until the very last day, I couldn't be sure I'd get approved). They also... Read more

Was this review helpful? 1 0

  • Nov 17, 2014
  • Loans and Mortgages
  • Albany, California
  • Home Loan
  • 110
  • REVIEW RATING 4/5

Provident Funding has been my mortgage company since 2012. I have never, ever had a good interaction with this highly unprofessional and arrogant firm. Today was no exception. They completely bungled updating the home insurance information on our home and seem pathologically incapable of resolving it. They were faxed complete information for a new home insurance policy issued by Lloyds of... Read more

Was this review helpful? 1 0

  • Nov 05, 2014
  • Loans and Mortgages
  • Home Loan
  • 83
  • REVIEW RATING 4/5

When I called about the bad letter I received, they didn't even try to help. Even though I had a letter from them telling me it was ok they would work with me, this letter told me I was no longer eligible ? Even customer service was confused about the meaning of MODIFICATION. What the supervisor told me was....The letter didn't have anything to do with my situation, and that I had never applied... Read more

Was this review helpful? 0 0

  • Nov 01, 2014
  • Loans and Mortgages
  • Social Security Disability
  • 82
  • REVIEW RATING 3/5

I`m a disable person who`s only income is through social security disability. Provident Funding discriminates against any disable applicant who all monthly income derives from any government assistance. Even though I never had a late payment in the 5 years since the loan , have a 830 credit score , $ 200,000 in home equity , plenty of cash in the bank , have a steady income through SS disability... Read more

Was this review helpful? 1 0

  • Jul 30, 2014
  • Loans and Mortgages
  • Mortgage Service
  • 226
  • REVIEW RATING 4/5

We have had a mortgage through Provident for quite a while now- we have NEVER made a late payment. A few years ago my husband lost his job- we called they would not help us- we still never missed a payment. The HARP program came along I called they said they were not participating. Now that we have requested the payoff letter they are calling, and e-mailing trying to get us to stay. When we... Read more

Was this review helpful? 4 0

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